FAQs

Please use our level finder to get an indication of what level you should enrol your child in.

In our beginner levels (level 1 beginner) we have a maximum of 3 students per teacher until they can swim confidently without assistance. For our level 1 Advanced the maximum of students per class is 4.

In our higher levels (from level 2 beginner and onwards), we pride ourselves in maintaining small numbers to ensure that all students get adequate attention, and the classes are capped at 5 students per class. Our level 5 class accommodates a maximum of 6 swimmers, and our mini-squad up to 12 swimmers.

As we operate in an outdoor heated swimming pool, we normally recommend that children are at least 4 years old when they commence with us.

We do accept younger children in exceptional circumstances. Please contact our office to discuss prior to enrolment.

Swimming lessons for Levels 1 to 5 are 30 minutes long.

Mini squad runs for 45 minutes.

When you arrive at the pool please check in with the supervisor and they will help you find your class.

On your first day aim to arrive at least 15 minutes early. This will allow you and your child to get used to the environment and possibly see your child’s teacher beforehand.

Please do not enter the pool until requested or stay in the water after the class has finished.

There are warm showers and change rooms available at the college.

Please bring bathers, sunscreen, towel and goggles. All equipment is provided.

For squad equipment, please see the relevant squad pages to find out what equipment is required for training.

The best person to talk to about your child’s progress is the supervisor. Our supervisors are always available to liaise between parents and teachers and answer any of your concerns. Please feel free to let them know of any special needs your child may have. Supervisors are easily recognisable with their Aquafanatics shirts.

Feedback is important and that’s why we aim to provide all our parents with a detailed update on their child’s progress at the end of each term. A certificate is delivered personally to each swimmer/parent by their instructor or an Aquafanatics supervisor, which outlines your child’s progress throughout the term.

We always aim to challenge children and continually make progress when possible. However, progress may not always be continuous. It can come in spurts and children will occasionally plateau in their learning. Sometimes, they may even appear to regress. It is not uncommon for some skills to take a while to master, particularly if they are learning a new or difficult skill.

Being patient and trusting the process is important, but if there are specific concerns, they can be addressed with the on-deck supervisor. It’s also important to remember that children are accomplishing something by maintaining their existing skills – many younger children will regress if lessons and regular practice stop for more than a couple of months.

Current swimmers are invited to join the appropriate squad when their instructor or coach assesses that they are ready and there are spots available in that squad.

New swimmers to Aquafanatics will need to be assessed to determine which squad is appropriate for them. Skill requirements for each squad can be found on the squad pages.

Yes, beyond the industry standard. All our instructors maintain a nationally accredited swimming qualification, CPR award and Working with Children Check (WWC).

All Aquafanatics instructors undergo 30+ hours of training, including class observation, online theory and supervised teaching before they get to teach their own classes.

We provide out instructors with continual professional development to ensure that the teach the latest best practices in swimming instruction.